Bidgely Announces 2027 EmPOWER AI Conference Series to Drive Energy Sector AI Adoption

Bidgely Announces 2027 EmPOWER AI Conference Series to Drive Energy Sector AI Adoption

Bidgely has announced the schedule for its 2027 EmPOWER AI conference series, designed to help energy providers convert massive data investments into measurable operational returns. The event series includes a flagship global summit in Chicago hosted by PSEG Long Island, alongside dedicated regional forums in Calgary and EMEA.

The announcement comes as utilities worldwide migrate decades of siloed operational data into cloud data lakes and deploy generative AI infrastructure. The global data lake market, valued at over $13 billion in 2023, is projected to reach nearly $60 billion by 2030, with much of that growth driven by AI application requirements. Enterprise data architecture has converged on the lakehouse model in 2026, combining cost-effective data lake storage with data warehouse performance through transactional reliability and open table formats like Apache Iceberg and Delta Lake.

This year's theme, Shift and Build, addresses a fundamental challenge facing the energy sector: infrastructure alone creates no value without an intelligence layer built on top of it. The conference demonstrates practical pathways to bottom-line ROI across three target outcomes: improving customer experience, shifting load demand, and optimizing capital expenditure.

Host Utility Brings Operational Perspective

PSEG Long Island, which operates the electric transmission and distribution system for the Long Island Power Authority serving 1.1 million customers across Nassau County, Suffolk County and the Rockaways, will host the flagship Chicago event scheduled for May 11-13, 2027.

"Hosting the 2027 EmPOWER AI conference gives PSEG Long Island a fantastic opportunity to build on our long-standing partnership with Bidgely and highlight the benefits we've achieved together. This event cuts through the tech industry noise to offer honest, peer-backed insight into how AI and energy data not only solve real-world operational challenges but fundamentally improve the experience for the customers we serve."

— Lou DeBrino, Vice President of Customer Operations at PSEG Long Island

Proven Track Record in Utility Innovation

Bidgely's annual conference series has established itself as the energy industry's premier utility-first forum, previously hosted by OG&E, PacifiCorp, and Avista. By showcasing real-world deployments, EmPOWER AI delivers an actionable playbook for operational modernization.

The series regularly convenes executive speakers and participants from leading energy providers including SDG&E, APS, Dominion Energy, Ameren Illinois, SoCalGas, Southern Company, NV Energy, Rocky Mountain Power, DEWA, Tata Power and Electric Ireland, alongside key technology partners such as Glean, Itron, Infosys, AWS, and Microsoft.

Bidgely has pioneered energy disaggregation machine learning technology since 2012, spending over a decade perfecting AI-based energy algorithms. The company was recognized by Fast Company as one of the top 10 Applied AI companies in the world for 2024.

Core Focus Areas Address Critical Utility Challenges

Tailored for utilities, energy retailers and distribution system operators across electricity, gas and dual-fuel services, each conference features interactive workshops and roundtables tackling region-specific initiatives.

Personalized Customer Engagement

Sessions explore how to drive customer satisfaction through dynamic energy tracking, personalized insights, and conversational guidance that demystify bills. For income-qualified customers, appliance-level insights connect households to direct bill savings and assistance programs. High-bill inquiries represent one of the most expensive customer service channels for utilities, as customers typically call when confused, anxious, or angry. Automated inquiry resolution, IVR-enabled energy intelligence, and improved first contact resolution can significantly reduce operational expenses.

Load Shift and TOU Optimization

Attendees will learn how circuit-level intelligence spots demand peaks, prioritizes constrained feeders, and triggers targeted interventions like managed charging and demand response before infrastructure strains. Mapping appliance-level customer loads against grid constraints guides flexible consumption away from high-cost hours, flattening peak demand.

Advanced Analytics and Program Targeting

The conference demonstrates how to pinpoint high-propensity candidates for HVAC, pool pump, solar, battery and EV initiatives, focusing investment to drive targeted ROI. Utilities can replace broad outreach with propensity-based segmentation to reduce wasted spending and raise conversion rates.

Distribution Grid Planning

Sessions cover how to locate feeder-level flexible load and activate targeted distributed energy resources to mitigate electrification stress and defer costly capital upgrades. Combining appliance-level load profiles with DER adoption trends sharpens long-term forecasting and guides capacity investments.

AMI Evolution and Vertical AI Platform

A significant focus area addresses the transition from AMI 1.0 to AMI 2.0 technology. According to the American Public Power Association, AMI installations now make up just over two-thirds of total meters, with the first wave of deployments from 2009-2011 reaching end of operational lifecycle. AMI 2.0 represents a paradigm shift from simple automated meter reading to sophisticated grid-edge computing platforms with on-device applications, over-the-air updates, and edge intelligence capabilities.

Bidgely's UtilityAI™ platform demonstrates how to extract maximum ROI from legacy AMI 1.0 infrastructure before scaling edge intelligence for AMI 2.0 adoption. The platform serves as the proven machine learning engine behind over a decade of utility customer experience, driving impact across electrification, demand-side management targeting, grid modernization, affordability programs and integrated resource planning filings.

The conference showcases how generative and agentic AI advance this technology, with practical applications ranging from conversational interfaces and IVR self-service to autonomous AI agents that execute next best actions across customer care, marketing and planning without requiring infrastructure overhauls.

"Utilities are rapidly building out their cloud data infrastructure and adopting horizontal GenAI, but general tools still lack utility context. Bidgely delivers the essential vertical AI layer that transforms how utilities operate and accelerates our evolution from a specialized customer experience solution into an enterprise AI platform for the entire energy ecosystem."

— Abhay Gupta, CEO of Bidgely

Gautam M. Aggarwal, President and Chief Revenue Officer at Bidgely, added:

"Energy providers are entering a crucial phase where data quality and intelligent automation dictate operational success. Our goal with EmPOWER AI is to deliver high-impact content rooted in real peer experiences. By bringing together the right mix of partners, analysts, executives, program leaders and AI experts, utilities learn how to tackle today's challenges while planning for tomorrow."

2027 Event Schedule

The complete 2027 EmPOWER AI calendar includes:

• Calgary, Alberta: February 2027
• Chicago, Illinois (Flagship Event): May 11-13, 2027
• EMEA: October 2027

Registration for all 2027 EmPOWER AI events is now open at www.bidgely.com/empower-ai/.